Skip to main content

Printer

The Printer settings page lets you configure a USB receipt printer for use with the POS system. Printing happens directly from your browser, and settings are saved per browser/computer — configure the printer on each register station.

note

USB printing requires Chrome or Edge. (Star LAN/WiFi printers configured under Registers with WebPRNT are a separate feature and don't use this page.)

Configuration​

  • Header: Custom text that appears at the top of every receipt (e.g., your store name, address, phone number).
  • Name: A name for this printer setup.
  • Driver: Select the connection type — USB is the primary supported option.
  • Receipt Print Method: How the POS Print button behaves after a sale:
    • Browser print dialog (default) — opens the receipt in a print window and uses your computer's normal print dialog.
    • Direct to USB printer — sends the receipt straight to the selected USB printer with no dialog.
  • Printer Language: The command language sent to the printer (used with "Direct to USB printer"):
    • ESC/POS — Epson TM series (e.g., TM-T20III) and most generic thermal printers. This is the default.
    • Star Raster — Star TSP100 / TSP143 (models I–III). These printers only understand raster mode — with any other language they will accept the data but print nothing.
    • Star Line Mode — older Star printers with a built-in text engine.
  • Printer / Printer ID: Click the select printer button to choose the connected USB printer — the browser will prompt you to pick a device, and these fields fill in automatically.
  • Footer: Custom text that appears at the bottom of every receipt.

Click Save to store the settings, and Test to print a sample receipt.

Choosing the right Printer Language​

Your printerLanguage to select
Epson TM series (TM-T20III, etc.)ESC/POS
Star TSP100 / TSP143 (I, II, III)Star Raster
Older Star modelsStar Line Mode
Other/unknown thermal printerStart with ESC/POS, then try the others

Tips & Troubleshooting​

  • Test your printer after configuration by using the Test button, then a sample sale from the POS.
  • Test says "sent" but nothing prints: your printer doesn't understand the selected language — try a different Printer Language (Star TSP100-series printers need Star Raster).
  • "You should choose the printer first" message: click the select printer button and pick your device, then Save. Remember settings are per browser — a new computer or browser profile needs to be set up again.
  • Keep your header concise — it appears on every receipt.
  • If you switch Receipt Print Method to "Direct to USB printer", refresh the POS/Cashier page afterward so it picks up the new setting.